PATHLABPROPLP-BR-ALL-R1

The complete private-practice solution

One platform. The whole patient journey.

From first symptom to final invoice: triage, records, ordering, laboratories, results, medicines, escalation and billing, in a single governed workspace built for the private doctor.

How it all comes together

PRIVATEDoctorPatient portal& consentAI triage& advisorRecords& intakeOrdering& lab routingAccreditedlaboratoriesResults& alertsMedicines& escalationBilling& memberships

Under every module: tenant isolation · role-based access · SSO · audit logs · UK / UAE / US region settings

The patient journey

  1. 1Patient enquires
  2. 2AI triage
  3. 3Intake & records
  4. 4Order & route
  5. 5Lab result
  6. 6Review & explain
  7. 7Bill & follow up

Everything included

1

Clinical triage & advisor

  • • Guided history and red-flag screening
  • • Suggested tests cited to regional guidance
  • • Diagnosis and treatment explanations for clinician review
2

Light patient CRM

  • • Searchable patient list with profile, photo and contact preferences
  • • Multi-step intake: history, medicines, allergies, lifestyle, consent
  • • Timeline of orders, results, reviews and escalations per patient
3

Documents & AI reading

  • • Upload PDFs, photos or typed notes (stored privately)
  • • AI transcription of results, diagnoses and medicines
  • • Patient-reported data kept separate from AI-extracted data
4

Ordering & lab routing

  • • Test catalogue, packages and basket
  • • Print, email or laboratory-API dispatch
  • • Routing by accreditation and buy price
5

Results & alerts

  • • Abnormal and critical flags
  • • Review, action and release to patient
  • • Plain-English explanations
6

Medicines & escalation

  • • Interaction, duplication and dosing checks
  • • SBAR handover and referral letters
  • • Urgency tiers with emergency guidance
7

Patient portal & consent

  • • Track tests and view released results
  • • Grant, narrow or revoke practice access
  • • Clinic, home-visit, walk-in or kit collection
8

Laboratory console

  • • Partner labs receive routed requests
  • • Publish offered tests and prices
  • • Return results into the clinician inbox
9

Billing & memberships

  • • Self-pay, membership and insurance modes
  • • Insurance claims and patient memberships
  • • Card payments (currently in test mode)
10

Practice & governance

  • • Team, roles and permission matrix
  • • Single sign-on and multi-site networks
  • • Clinical, access and system audit logs
11

Data connections

  • • Laboratory order dispatch and result intake endpoints (per-lab setup)
  • • Microsoft / Google SSO, email via your own Gmail, card payments
  • • CSV bulk import; SNOMED CT, LOINC, CPT, HCPCS, ICD-10 codes on records
12

Monitoring & growth

  • • Recurring monitoring-plan orders
  • • Pricing calculator and business planner
  • • Clinical and performance analytics
13

Research portal

  • • AI-assisted chapter canvas
  • • Citation curation and versioned publishing
  • • Provenance kept on every snippet
14

Regions

  • • UK, UAE and US settings
  • • Currency, accreditation, coding and claim formats
  • • Region-specific guidance and emergency numbers

Security, privacy & tenancy

Database-centred by design

Every test, price, patient, order, result, role and region rule lives as a structured database record. No hard-coded catalogues, every change traceable.

Multi-tenant companies

Each practice, clinic or laboratory is its own tenant. Records are stamped with the tenant and checked server-side on every read and write.

Group hierarchy

Link sites under a parent organisation (hospital group or network) with roll-up visibility across its sites.

Layered user permissions

Owner, admin, manager and viewer roles, plus custom roles with per-module permissions, SSO (Microsoft / Google) and bulk user provisioning.

Privacy by design (GDPR)

Built to support UK/EU GDPR: patient-controlled access grants, recorded and withdrawable consent, private file storage and account deletion.

Audit and provenance

Access changes, clinical actions and AI extractions are logged with who, what and when, so every decision can be explained.

Hosted on Base44 infrastructure, which holds SOC 2 attestation at platform level. Clinarivo itself is not independently SOC 2 certified, and GDPR support describes design controls; each practice remains the data controller responsible for its own compliance.

Why it matters

One login for the whole practice

Every result seen and actioned

Decisions explainable and auditable

Patients informed and in control

Regulatory landscape

Reference: frameworks that apply to users in each region. Not a claim of compliance.

United KingdomUnited Arab EmiratesUnited States
Data protectionUK GDPR & Data Protection Act 2018Federal PDPL (Decree-Law 45/2021) · ICT in Health Fields Law (Federal Law 2/2019)HIPAA Privacy & Security Rules · HITECH Act
RegulatorsCQC (care quality) · MHRA (devices & IVDs) · ICO (data)MOHAP · DHA (Dubai) · DOH (Abu Dhabi)HHS OCR (privacy) · CMS (CLIA) · FDA (devices & IVDs)
Lab qualityUKAS — ISO 15189 accreditationENAS — ISO 15189 accreditationCLIA certification · CAP accreditation
Clinical referenceNICE guidelines · BNF formularyMOHAP / DHA / DOH clinical standardsUSPSTF · CDC · FDA labelling

Official databases & code sets

Reference: codes from these sources are stored on records. No live connection.

  • United Kingdom
  • • SNOMED CT UK Edition (NHS England TRUD)
  • • NHS dm+d medicines dictionary
  • • LOINC (Regenstrief)
  • • UKAS accredited-organisation directory
  • • CQC register of providers
  • United Arab Emirates
  • • DHA / DOH licensed-facility registers
  • • UAE MOHAP drug registry
  • • ENAS accredited-body directory
  • • ICD-10 (WHO)
  • • LOINC (Regenstrief)
  • United States
  • • CMS CLIA laboratory lookup
  • • FDA Drugs@FDA & device databases
  • • CPT (AMA) · HCPCS (CMS)
  • • ICD-10-CM (CDC / CMS)
  • • LOINC (Regenstrief)

Capabilities listed are built into Clinarivo today; card payments run in test mode until live keys are connected; laboratory connections need per-lab setup and there is no general-purpose public API. Regulatory frameworks and official databases are shown for orientation only. Clinarivo stores standard codes on records but does not connect live to these databases and holds no certification. Each practice remains responsible for its own regulatory compliance.

Start your 30-day free trial at /register-practice

Information only, not medical advice.